1. Donations

• All donations made to Brave Heart Foundation are voluntary and non-refundable.

• Once a donation is processed, it cannot be returned or reversed, except in cases of proven error (e.g., duplicate transactions or incorrect amounts).

• If you believe a donation was made in error, please contact us within 7 days of the transaction at support@braveheartfoundation.in. We will review the request and respond within 10 working days.

2. Event Registrations or Paid Activities

• If you register for a paid event, workshop, or campaign organized by Brave Heart Foundation, cancellation and refund requests must be made at least 48 hours before the event.

• Refunds for cancellations will be processed within 7–10 working days, subject to administrative charges if applicable.

• No refunds will be issued for no-shows or cancellations made after the deadline.

3. Merchandise or Physical Goods

• If we offer merchandise (e.g., T-shirts, handicrafts, books), returns will be accepted only for damaged or defective items.

• You must notify us within 5 days of delivery with photos and a description of the issue.

• Returned items must be unused and in original packaging.

• Replacement or refund will be processed within 10–15 working days after verification.

4. Digital Products or Services

• For digital downloads, e-certificates, or online content, refunds are not applicable once the product is delivered or accessed.

• If you face technical issues, please contact our support team for assistance.

5. How to Request a Refund

To initiate a refund or return request, please email us at support@braveheartfoundation.in with:

• Your full name

• Transaction ID or order number

• Reason for refund/return

• Supporting documents or photos (if applicable)

6. Discretion and Final Decision

All refund and return decisions are at the sole discretion of Brave Heart Foundation. We aim to resolve all genuine concerns with empathy and fairness.

Refund Support:
support@braveheartfoundation.in

+91- 93261 38034